AK 40 Privacy Policy

1. Introduction

AK 40 ("we", "us", "the Platform") operates the gaming platform available at ak40.win and through the AK 40 mobile application. This Privacy Policy explains how we collect, use, store and protect the personal information of players registered on AK 40, particularly those based in Pakistan.

By registering an account or continuing to use the AK 40 platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy.

We are committed to handling your personal data with care and transparency. If anything in this policy is unclear, the support team is available around the clock to answer your questions.

2. What Information We Collect

Information You Provide Directly

When you register an account, deposit funds or contact support, you provide us with personal information. This includes:

• Registration details: Your full name, date of birth, email address, mobile number and preferred username.
• Identity verification: A copy of a government-issued ID (such as a CNIC or passport) may be requested when processing your first withdrawal or if account activity requires verification.
• Payment information: Your JazzCash or Easypaisa mobile number, bank account number, or card details — provided when you make a deposit or request a withdrawal in PKR.
• Support communications: Any messages, chat logs or emails you send to the AK 40 support team.

Information Collected Automatically

When you access and use the platform, certain technical data is collected automatically:

• Device information: Device type, operating system version, browser type and screen resolution.
• IP address and location: Your IP address is logged at login and during sessions. We do not collect precise GPS location.
• Usage data: Pages visited, games played, betting history, session duration and navigation patterns within the platform.
• Cookies and similar technologies: Session identifiers, preference cookies and analytics data — described in detail in Section 7.

3. How We Use Your Information

AK 40 uses your personal information for specific, legitimate purposes. We do not process your data beyond what is described below:

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Processing your registration details and payment information is necessary to provide the AK 40 service you signed up for.
• Legitimate interests: Fraud detection, platform security, responsible gaming monitoring and improving the user experience are carried out on the basis of our legitimate interests — balanced against your privacy rights.
• Legal obligation: Some data processing — such as identity verification and transaction record-keeping — may be required to comply with applicable laws.
• Consent: Where we send you promotional communications or use non-essential cookies, we rely on your consent, which you can withdraw at any time.

5. Who We Share Your Data With

AK 40 does not sell your personal data. We share your information only with the following categories of trusted third parties, and only to the extent necessary:

Payment Processors

To process your PKR deposits and withdrawals, we share relevant payment details with payment service providers such as JazzCash, Easypaisa, Raast and banking partners. These providers have their own privacy policies and security standards. AK 40 does not store your full payment credentials on its own servers.

Identity Verification Services

Where identity checks are required, your ID documents may be passed to a third-party verification provider. This service is used solely to confirm your identity and is not used for any marketing or profiling purpose.

Technology & Hosting Partners

AK 40 uses third-party infrastructure providers for hosting, database management and platform operations. These providers operate under strict data processing agreements and are not permitted to use your data for their own purposes.

Game Providers

Some games in the AK 40 Game Lobby and Live Casino are provided by third-party game studios. These providers receive anonymised session and game-result data necessary to operate the games. They do not receive your full profile or payment information.

Legal & Regulatory Requirements

We may disclose personal information to law enforcement or relevant authorities where required by applicable law, court order, or where we reasonably believe disclosure is necessary to prevent fraud, protect the safety of players or investigate a serious breach of our Terms.

6. Payment Data & PKR Transactions

Given that all AK 40 transactions are conducted in Pakistani Rupees (PKR), payment data handling is a key part of our privacy commitments. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or cards, the following applies:

• Your payment account number or mobile number is stored in encrypted form and linked to your AK 40 account for withdrawal verification purposes.
• Full card numbers are never stored by AK 40 — card payments are tokenised by our payment processor.
• Transaction records (amounts, dates, payment method type) are retained for account history, dispute resolution and compliance purposes.
• AK 40 will never ask you to share payment PINs, OTPs or wallet passwords with our support team. If anyone claims to be AK 40 support and asks for this information, do not comply and report it immediately.

7. Cookies & Tracking Technologies

AK 40 uses cookies and similar technologies when you access the platform through a web browser. The app version uses equivalent local storage mechanisms. Here is a breakdown of what we use and why:

Essential Cookies

These are required for the platform to function. They keep you logged in during your session, maintain your game state, and ensure secure access to your account. You cannot opt out of essential cookies without affecting your ability to use the platform.

Preference Cookies

These remember your settings — such as your preferred language, display options and notification preferences — so you do not have to re-enter them each time you visit.

Analytics Cookies

We use anonymised analytics data to understand how players navigate the platform, which games are most popular and where technical issues may be occurring. This data is aggregated and does not identify individual players.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect your experience on the platform — for example, preference settings may not be saved between sessions.

8. How Long We Keep Your Data

AK 40 retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable laws. General retention periods are as follows:

• Account data: Retained for the lifetime of your account and for a period thereafter, in case of disputes or compliance requirements.
• Transaction records: Financial records including PKR deposit and withdrawal history are retained for a minimum of five years for audit and compliance purposes.
• Support communications: Chat and email logs are retained for up to two years to help resolve repeat queries and improve service quality.
• Identity documents: Copies of CNIC or passport submitted for verification are retained for the duration required by applicable law and then securely deleted.
• Inactive accounts: If your account has been inactive for an extended period and you request deletion, we will remove your personal data after satisfying any outstanding legal retention obligations.

9. Your Privacy Rights

As an AK 40 player, you have the following rights over your personal data. To exercise any of these rights, contact the support team via live chat:

10. Security Measures

AK 40 takes the security of your personal data seriously. We implement multiple layers of protection to guard against unauthorised access, data breaches and misuse:

• TLS encryption on all data in transit between your browser or app and our servers.
• Encrypted storage for sensitive fields including payment identifiers and identity document references.
• Access controls limiting which internal staff can view personal data, based on job function and need-to-know principles.
• Session management with automatic logout after periods of inactivity, reducing the risk of unauthorised access on shared devices.
• Anomaly detection that flags unusual login behaviour — such as access from a new device or location — and triggers additional verification steps.

Despite these measures, no online platform can guarantee 100% security. You play an important role in keeping your account safe — use a strong, unique password and never share your login details with anyone.

11. Minors

AK 40 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that an account has been created by a person under the minimum age, we will close the account immediately, cancel any associated balances, and securely delete the personal data involved.

If you believe a minor has registered on AK 40, please contact the support team immediately. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.

12. Changes to This Policy

AK 40 may update this Privacy Policy from time to time to reflect changes in the platform, data practices or applicable requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the platform before the changes take effect.

The "Last Updated" date at the top of this page always reflects the current version. We encourage you to review this page periodically. Continued use of AK 40 after a notified policy update constitutes your acceptance of the revised terms.

13. Contact & Data Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to report a privacy concern, please contact the AK 40 support team. The fastest route is live chat, available 24/7 through the website or the AK 40 app. You can also reach us by email — the address is displayed in the footer of this page as plain text.

We aim to acknowledge all privacy-related requests within 48 hours and to resolve them within 30 days. Complex requests — such as full data exports — may take slightly longer, and we will keep you informed of progress throughout.